Payouts Process

Consolidate your eligible earnings and manage your payout threshold directly from the dashboard.

Introduction

The Payouts Section consolidates all eligible earnings that can be disbursed in the next payout cycle. It provides transparency on the net available balance after accounting for all fees, refunds, and taxes.

Key Features

• Displays the total balance eligible for payout in the upcoming cycle in USD
• Automatically applies FX conversion for non-USD currencies
• Lets businesses set or modify their payout threshold directly from the wallet settings

The displayed amount is for reference only. Final payout amounts may vary based on the actual exchange rate at the time of transfer. Charges applied by your own bank or by intermediary banks can reduce the credited amount further — see Payout Currency and Bank Conversion.

Payout Cycles

We support the following payout cycles:

1. Bi-Monthly (Default)

   Billing Period 1: 1st to 15th of the month
   Payout Date 1: 18th of the same month

   Billing Period 2: 16th to the end of the month
   Payout Date 2: 4th of the following month

2. Weekly

   Billing Period 1: 1st to 7th
   Payout Date 1: 11th of the same month

   Billing Period 2: 8th to 14th
   Payout Date 2: 18th of the same month

   Billing Period 3: 15th to 21st
   Payout Date 3: 25th of the same month

   Billing Period 4: 22nd to the end of the month
   Payout Date 4: 4th of the following month

3. Monthly

   Billing Period: 1st to the end of the month
   Payout Date: 11th of the following month

Note:

• Payouts will only be initiated if all verifications are successful and Payout Threshold is crossed in the billing period.
• The default payout cycle for all businesses is bi-monthly.
• Businesses with higher transaction volumes may request weekly payouts by contacting [e-mail].
• Certain high-risk businesses may be placed on a monthly payout cycle at our discretion.

Payout Processing and Bank Timelines

1. The dates provided above are the initiation dates for payouts.
2. It typically takes 1-2 business days for the amount to appear in your bank account.
3. Delays may occur if payout processing dates fall on weekends or bank holidays.

Payout Currency and Bank Conversion

Payout balances are held in your USD, GBP, and EUR wallets. Once a transfer leaves Dodo Payments, two things outside our control can change the amount your account is finally credited:

• Conversion by your bank. Where the currency your account is credited in differs from the currency the transfer is sent in, your bank performs the conversion when the transfer arrives, at its own exchange rate, and may apply its own receiving or conversion charges.
• Intermediary bank charges. Cross-border transfers can pass through correspondent banks, which may levy their own charges on the transfer.

Because both happen at the banks rather than at Dodo Payments, the amount credited to your account can be lower than the payout amount shown in your dashboard, and these charges do not appear on your payout invoice.

Payout routes and currencies vary by country. Contact [e-mail] to confirm how your payouts will be sent and credited before you link a bank account.

Minimum Payout Threshold

Currency	Minimum Threshold
USD	$50

If your balance does not meet the threshold, it will carry forward to the next payout cycle.

INR native wallet discontinued: Support for the INR native wallet and INR-denominated payouts has been discontinued. Payouts are now consolidated through the USD/GBP/EUR wallets only. INR remains supported as a transaction currency for UPI, RuPay, and Indian-card subscriptions.

Payouts will only be initiated when the overall wallet balance across all currencies is greater than $50 USD (equivalent). Even if an individual wallet meets its currency-specific threshold, the payout will not be processed unless the total balance exceeds $50.

Flexible Minimum Payout Threshold

You can customize the balance that must build up in your USD wallet before Dodo Payments triggers a payout.

Configuration:

• Allowed values: $50 or any higher amount
• Effective from: Your current payout cycle
• Note: Payouts already scheduled (if entry is created in the payout table) remain unchanged

How to Edit Your Threshold

1. Navigate to Payout Settings

   Go to Payouts → Payouts Page → Minimum Threshold

2. Enter New Threshold

   Choose edit threshold and enter a number ≥ 50 (e.g., “250”)

3. Confirm Changes

   Click Confirm to save your new threshold

4. Verify Update

   You will see the updated amount in the Minimum Payout Threshold field

This feature applies to the USD/EUR/GBP wallets.

Payout Accounts

Manage the bank accounts that receive your payouts directly from the Payouts page under Linked Bank Accounts. You can maintain multiple payout accounts rather than a single fixed one, adding an account per currency and transfer method.

• Add an account for the currency and transfer method you want to be paid in.
• Save a draft if you do not have every detail on hand, and finish the submission later.
• Resubmit an account placed on hold. The hold or failure reason is shown inline on the account so you know exactly what to correct.
• The first approved account is activated automatically. Only the active account receives payouts.
• Choose Other for an unlisted bank. If your bank is not in the dropdown, select Other and type the name in yourself.

Additional approved accounts remain available so you can switch the active account whenever you need to, for example when you start receiving payouts in a different currency.

Bank verification during business onboarding is driven by the same payout accounts flow, so the account you submit while onboarding appears on the Payouts page as your first payout account. See Account Verification.

Bank account details must match your verified identity or registered entity name. Dodo Payments cannot process payouts to mismatched or third-party accounts. See Account Verification for the full name-matching rules.

Which Accounts You Can Use

The account must belong to you — the verified individual or the registered entity on your Dodo Payments account. Within that rule there is more flexibility than merchants often assume:

• The account’s country does not have to match your ID’s country. Whether you can onboard at all is decided by the country that issued the identity document you verify with, but your payout account can sit in a different country, provided it is held in your own name. See How Your Eligible Country Is Determined.
• A joint personal account is eligible. If you are one of the named account holders and your name matches your identity verification, a joint account can receive payouts. Compliance may ask for supporting documents before approving it — for example a bank confirmation letter, or a recent statement showing the account holders and account identifiers.
• A registered entity must use the entity’s account. If you onboarded as a registered entity, payouts go to an account in the company’s legal name, not to a director’s personal account.

How Your Transfer Method Affects Currency and Cost

A payout account is registered under a specific currency and transfer method, and that choice decides both the currency your bank credits you in and whether a per-wire fee is deducted. Registering a USD SWIFT account does not by itself guarantee you keep USD — if the receiving account cannot hold USD, your bank converts the transfer on arrival at its own rate.

Transfer method	Typically credited in	Per-wire fee
International SWIFT wire	USD	USD SWIFT payout fee, deducted from the payout
Local bank transfer	Your local currency	None — processed as a domestic transfer
Payoneer receiving account	The account’s currency	None where the account provides local routing and account numbers, since it is sent as a domestic transfer

• To be paid in your local currency, register the account using your local bank details rather than a SWIFT wire. This avoids the wire fee.
• To hold USD, register a USD account that can actually receive and hold USD, so your bank has no reason to convert it on arrival.
• Payoneer is treated as a regular bank account — enter its details in the bank form as you would any other account. There is no separate Payoneer integration.

See the pricing page for current payout and USD SWIFT wire fees. Charges applied by your own bank or by intermediary banks are separate from these — see Payout Currency and Bank Conversion.

Available transfer methods vary by country, and not every method is offered for every account. Your dashboard shows the methods available to you when you add an account. If you are unsure which option suits your setup, contact [e-mail] before you link an account.

Payout Deductions

The following amounts are deducted from your sales before payout:

Taxes: All applicable taxes as per the Tax Calculator will be deducted from the sales amount before payout.

Fees: Dodo Payment Fees and Payout Fees will be deducted before sending the payout.

Charges levied by your own bank or by intermediary banks are not deducted here and are not shown on your payout invoice. See Payout Currency and Bank Conversion.

For detailed fee information, check out our Pricing Page.

Payout Status

Track the progress of your payouts through the following status indicators:

Status	Description	Webhook event
Not Initiated	Payout due date has not yet arrived hence it has not been initiated	payout.created
In Progress	Payout due date has arrived and payout is in progress	payout.in_progress
On Hold	Payout is put on hold by the Payout Team (by backend until admin dashboard is available)	payout.on_hold
Successful	Payout to the business account is processed successfully	payout.success
Failed	Payout to the business account has failed	payout.failed

Every status transition also emits a webhook, so you can reconcile payouts in your own systems without polling. See Payout Webhooks for the payload and delivery caveats. To receive email or in-app notifications for the same transitions instead, see Communication Preferences.

Payout Invoice

A reverse invoice is generated to indicate the amount paid by Dodo Payments to the business.

Invoice Structure

Balances & Wallets

Get a comprehensive overview of all your USD, GBP, and EUR wallet balances, transaction ledgers, and payout-related financial activity.