Subscriptions

Recurring billing for SaaS, memberships, and services. Flexible cycles, trials, proration, add-ons, and on-demand charges.

Subscriptions automate recurring revenue. Create flexible billing cycles, free or paid trials, plan changes with proration, and add-ons. Customers renew automatically until they cancel or the term ends.

Upgrade & Downgrade

Control plan changes with proration and quantity updates.

On‑Demand Subscriptions

Authorize a mandate now and charge later with custom amounts.

Customer Portal

Let customers manage plans, billing, and cancellations.

Subscription Webhooks

React to lifecycle events like created, renewed, and canceled.

​

What Are Subscriptions?

A subscription is a recurring product that charges customers on a schedule. Ideal for SaaS, memberships, digital content, and support plans.

• SaaS licenses: Apps, APIs, or platform access
• Memberships: Communities, programs, or clubs
• Digital content: Courses, media, or premium content
• Support plans: SLAs, success packages, or maintenance

​

Key Benefits

• Predictable revenue: Recurring billing with automated renewals
• Flexible cycles: Monthly, annual, custom intervals, and trials
• Plan agility: Proration for upgrades and downgrades
• Add-ons and seats: Attach optional, quantifiable upgrades
• Hosted checkout: Checkout pages and Customer Portal
• Developer-first: Clear APIs for creation, changes, and usage tracking

​

Creating Subscriptions

Create subscription products in your Dodo Payments dashboard, then sell them through checkout or your API. Separating products from active subscriptions lets you version pricing, attach add-ons, and track performance independently.

​

Subscription Product Creation

Configure the fields in the dashboard to define how your subscription sells, renews, and bills. The sections below map directly to what you see in the creation form.

​

Product Details

• Nama Produk (wajib): Nama tampilan yang ditampilkan di checkout, Customer Portal, dan faktur.
• Deskripsi Produk (opsional): Pernyataan nilai yang jelas yang muncul di checkout dan faktur.
• Gambar Produk (opsional): PNG/JPG/WebP hingga 3 MB. Digunakan di checkout dan faktur.
• Brand: Kaitkan produk dengan brand tertentu untuk tema dan email.
• Kategori Pajak (wajib): Pilih kategori (misalnya, SaaS) untuk menentukan aturan pajak.

Pick the most accurate tax category to ensure correct tax collection per region.

​

Pricing

• Pricing Type: Pilih Subscription (panduan ini). Alternatifnya adalah Single Payment dan Usage Based Billing.
• Price (wajib): Harga berulang dasar dengan mata uang. Harga non-nol harus memenuhi minimum subscription untuk mata uang yang digunakan customer untuk membayar: $1.00 untuk USD. Dalam mata uang selain USD, EUR, dan GBP, harga juga harus bernilai setidaknya $1.00. Misalnya, subscription dalam AED memerlukan sekitar 3.70 AED, bukan minimum 2.00 AED yang tercantum. EUR dan GBP menggunakan minimum masing-masing yang tercantum. Lihat Minimum Amounts. Jumlah di bawah minimum tidak didukung. Harga tepat $0 adalah kasus terpisah yang didukung; lihat Card-Optional at Zero Price.
• Discount Applicable (%): Diskon persentase opsional yang diterapkan pada harga dasar; tercermin di checkout dan invoice. Anda dapat memasukkan hingga dua angka desimal, seperti 10.5. Di API, gunakan discount_bps (basis points, sehingga 1050 adalah 10.5%).
• Repeat payment every (wajib): Interval untuk renewal, misalnya setiap 1 Month. Pilih cadence (bulan atau tahun) dan jumlahnya.
• Subscription Period (wajib): Total jangka waktu subscription tetap aktif (misalnya, 10 Years). Setelah periode ini berakhir, renewal akan berhenti kecuali diperpanjang.
• Trial Period Days (wajib): Tetapkan durasi trial dalam hari. Gunakan 0 untuk menonaktifkan trial. Charge pertama akan terjadi secara otomatis saat trial berakhir.
• Trial Amount: Charge di muka opsional untuk paid trial. Biarkan tidak diatur untuk free trial. Lihat Paid Trials.
• Card-optional at $0 Price: Izinkan customer memulai subscription tanpa menambahkan kartu ketika harganya $0 atau diskon membuat tidak ada jumlah yang harus dibayar hari ini. Free trial memiliki checkbox Start the trial without a card tersendiri. Lihat Card-Optional at Zero Price.
• Select add-on: Lampirkan hingga 10 add-on yang dapat dibeli customer bersama base plan.

Editing the price of an active product changes what new customers pay. Existing subscriptions are never repriced — each one keeps the price it was created with and renews at that price for as long as it stays active.

To move an existing subscriber onto a different price, change their plan explicitly with Change Plan, or let them switch through the Customer Portal if you have enabled self-service plan changes. Your proration settings apply to that plan change, not to product price edits.

Add-ons are ideal for quantifiable extras such as seats or storage. You can control allowed quantities and proration behavior when customers change them.

​

Advanced Settings

• Tax Inclusive Pricing: Tampilkan harga yang sudah termasuk pajak yang berlaku. Perhitungan pajak final tetap bervariasi berdasarkan lokasi customer.
• License key (dalam Entitlements): Terbitkan key unik untuk setiap customer setelah pembelian. Lihat panduan Kunci Lisensi.
• Digital Files (dalam Entitlements): Kirim file atau konten secara otomatis setelah pembelian. Pelajari lebih lanjut di Pengiriman Produk Digital.
• Metadata: Lampirkan pasangan key–value kustom untuk tagging internal atau integrasi client. Lihat Metadata.

Use metadata to store identifiers from your system (e.g., accountId) so you can reconcile events and invoices later.

​

Subscription Trials

Trials let customers evaluate a subscription before paying the full recurring price. A trial can be free (no charge until it ends) or paid (a reduced amount charged upfront). After the trial, the full price charges at the first renewal.

​

Configuring Trials

Set Trial Period Days in the product’s pricing section (use 0 to disable). Override it when creating a subscription:

// Via checkout session (recommended)
const session = await client.checkoutSessions.create({
  product_cart: [{ product_id: 'pdt_monthly', quantity: 1 }],
  subscription_data: { trial_period_days: 14 }
});

// Via subscription creation (deprecated)
// Note: POST /subscriptions is deprecated — prefer checkout sessions
const subscription = await client.subscriptions.create({
  customer: { customer_id: 'cus_123' },
  billing: { country: 'US' },
  product_id: 'pdt_monthly',
  quantity: 1,
  trial_period_days: 14
});

trial_period_days must be between 0 and 10,000 days.

​

Paid Trials

Charge a reduced amount upfront for the trial window. Set Trial Amount on the product’s price. The full recurring price charges at the first renewal.

Paid trials are configured on the product’s price, not per subscription or per checkout session:

Field	Type	Description
trial_amount	integer	Amount charged today for the trial, in the price currency’s minor units (for example, 500 for $5.00). Requires trial_period_days > 0. Omit or set to null for a free trial.
trial_apply_discounts	boolean	Whether checkout discount codes reduce the trial charge. Defaults to false, so the trial amount is charged in full even when a discount applies to the recurring price.

const product = await client.products.create({
  name: 'Pro Plan',
  tax_category: 'saas',
  price: {
    type: 'recurring_price',
    price: 2900,                      // $29.00 per month after the trial
    currency: 'USD',
    discount_bps: 0,
    purchasing_power_parity: false,
    payment_frequency_count: 1,
    payment_frequency_interval: 'Month',
    subscription_period_count: 1,
    subscription_period_interval: 'Year',
    trial_period_days: 14,
    trial_amount: 500,                // $5.00 charged today
    trial_apply_discounts: false
  }
});

The trial amount is taxed and included in checkout calculations and payment link pricing. Adaptive Currency markup applies per currency. The preview endpoint returns trial_amount and trial_period_days so you can show the amount due today before creating the subscription.

​

Card-Optional at Zero Price

Let customers start a subscription without adding a payment method when nothing is due today. Enable it per price in the product’s pricing section, with one checkbox for each case below.

Nothing due today happens in two cases:

• A free trial: trial_period_days is set with no trial_amount, so the first charge is $0 while the trial runs. Check Start the trial without a card under Trial Period (Days).
• A $0 recurring price: Either the price itself is $0, or a discount brings it to $0 (the product’s Default Discount (%) or a discount code stacked at checkout). Check Card-optional at $0 Price.

A paid trial always requires a card. Setting a Trial Amount means something is due, so the card requirement stays on.

Each checkbox maps to its own API field: trial_payment_method_optional (free trial case) and zero_amount_payment_method_optional ($0 price case). You can enable either one on its own.

​

What Happens Without a Card

A card-optional subscription is created and activated immediately with no payment method on file. The create response returns payment_method_required: false, and the subscription object shows has_payment_method: false. Then:

1. A reminder email goes out before billing starts. The number of days is set in Settings → Subscriptions → Payment Method Reminder (see Subscription Settings). The Add Payment Method Reminder email (see Customer Emails) links the customer to the Customer Portal to add a card.
2. If no card is added in time, the subscription goes on_hold when the trial ends or the discounted period runs out and a real charge is due. The customer receives the Subscription On Hold, No Payment Method email.
3. Adding a payment method reactivates the subscription (see Reactivating from On Hold). A charge is created for the amount now due, and the subscription returns to active on success.

A card added before the trial or discounted period ends prevents the hold. The next renewal charges that card.

​

Preventing Trial Misuse

Stop customers from repeatedly claiming trials of the same product. When enabled, a customer who has already redeemed a trial of a product gets a paid subscription instead of a fresh trial of that product.

Enable it from Settings → Subscriptions. Once enabled:

• Customers are matched by normalized email (plus-aliases stripped), so [e-mail] and [e-mail] count as the same person.
• Redemptions are recorded at trial activation, so a customer who cancels the same day has still consumed their trial.
• Existing customers are backfilled from historical trials by email, so past trial users are recognized immediately.
• Passing trial_period_days explicitly on a checkout session or subscription skips the check and grants that trial.

Off by default. See Subscription Settings for all business-level subscription controls.

​

Detecting Trial Status

The subscription object has no trial status field. For a free trial, retrieve the subscription’s payments: if there is exactly one payment with a total_amount of 0, the subscription is in trial. This check doesn’t work for paid trials, where the first payment is the trial_amount.

const subscription = await client.subscriptions.retrieve('sub_123');
const payments = await client.payments.list({
  subscription_id: subscription.subscription_id
});

const isInTrial = payments.items.length === 1 && 
                  payments.items[0].total_amount === 0;

This check only works for free trials. For a paid trial, the first payment equals the trial amount. Compare the first payment against the subscription’s trial_amount, or check whether next_billing_date is still within the trial window.

​

Updating Trial Period

Extend the trial by updating next_billing_date:

await client.subscriptions.update('sub_123', {
  next_billing_date: '2025-02-15T00:00:00Z'  // New trial end date
});

You cannot set next_billing_date to a past time. The date must be in the future.

​

Subscription Plan Changes

Upgrade or downgrade subscriptions, adjust quantities, or migrate to different products. Proration mode controls whether the change triggers an immediate charge, creates credit, or applies no billing adjustment.

You can change plans and update the next billing date from the dashboard, or change plans with the API. To let customers change plans themselves, add subscription products to a Product Collection and enable Allow Subscription Updates in Settings → Subscriptions.

Product Collections

Group related products to enable upgrade/downgrade paths in the Customer Portal.

​

Proration Modes

Choose how customers are billed when changing plans:

Mode	Upgrade	Downgrade	Billing Cycle	Best For
prorated_immediately	Credit unused time, charge full new cycle	Credit unused time, charge full new cycle	Resets to today	Fair time-based billing
difference_immediately	Charge price difference	Credit price difference	Resets to today	Simple tier changes
full_immediately	Charge full new plan price	Charge full new plan price	Resets to today	Billing cycle resets
do_not_bill	Switch immediately, no charge	Switch immediately, no charge	Stays the same	Free migrations

​

prorated_immediately

Credits the unused portion of the current billing cycle, then charges a full cycle at the new plan. The new plan is never charged at a fraction of its price.

Net immediate charge = (full new cycle) minus (remaining fraction × full old cycle). If the credit exceeds the new cycle charge, the difference is held as subscription-scoped credit for future renewals. The billing cycle re-anchors to the change date.

await client.subscriptions.changePlan('sub_123', {
  product_id: 'pdt_pro',
  quantity: 1,
  proration_billing_mode: 'prorated_immediately'
});

​

difference_immediately

Charges the price difference immediately (upgrade) or adds credit for future renewals (downgrade).

// Upgrade: charges $50 (difference between $30 and $80)
// Downgrade: credits the price difference, auto-applied to renewals
await client.subscriptions.changePlan('sub_123', {
  product_id: 'pdt_pro',
  quantity: 1,
  proration_billing_mode: 'difference_immediately'
});

Credits from downgrades are subscription-scoped and auto-applied to future renewals. They’re distinct from Credit-Based Billing entitlements.

When a customer downgrades with difference_immediately, the unused value becomes a subscription-scoped credit that automatically offsets future renewals:

​

full_immediately

Charges the full new plan amount immediately, ignoring remaining time. Best for resetting billing cycles.

await client.subscriptions.changePlan('sub_123', {
  product_id: 'pdt_monthly',
  quantity: 1,
  proration_billing_mode: 'full_immediately'
});

​

do_not_bill

Switches to the new plan immediately without any billing adjustment. No charges, no credits. The new plan is active as soon as the call succeeds but is not charged until the next renewal. The customer keeps the upgraded plan free for the rest of the current cycle. The original renewal date is preserved, and the new plan price applies at that renewal.

await client.subscriptions.changePlan('sub_123', {
  product_id: 'pdt_new_plan',
  quantity: 1,
  proration_billing_mode: 'do_not_bill'
});

Example: Prorated upgrade calculation

Scenario: Customer on Basic ($30/month) upgrades to Pro ($80/month) on day 16 of a 30-day cycle using prorated_immediately.

Credit for unused time on Basic = $30 × (15 remaining / 30 total) = $15.00
Full cycle of Pro               = $80.00 (never prorated)
────────────────────────────────────────────────────────────────────
Immediate charge                = $80.00 − $15.00 = $65.00

The customer starts a full new month of Pro today, so Pro is charged in full and only the unused time on Basic is credited.

Next renewal on February 15 (January 16 + 30 days): $80.00/month.

For more detailed calculation examples and edge cases, see our full Upgrade & Downgrade Guide.

Example: Downgrade credit calculation

Scenario: Customer on Pro ($80/month) downgrades to Starter ($20/month) using difference_immediately.

Credit = Old plan − New plan = $80 − $20 = $60.00

The $60 credit auto-applies to future renewals:

• Renewal 1: $20 − $20 (credit) = $0.00 ($40 credit remaining)
• Renewal 2: $20 − $20 (credit) = $0.00 ($20 credit remaining)
• Renewal 3: $20 − $20 (credit) = $0.00 (credit exhausted)
• Renewal 4: $20.00 (full price)

Learn more about how credits are managed in the Upgrade & Downgrade Guide.

​

Changing Plans with Add-ons

Modify add-ons when changing plans. Add-ons are included in proration calculations:

await client.subscriptions.changePlan('sub_123', {
  product_id: 'pdt_pro',
  quantity: 1,
  proration_billing_mode: 'difference_immediately',
  addons: [{ addon_id: 'addon_extra_seats', quantity: 2 }]
  // addons: []  // Empty array removes all existing add-ons
});

By default (effective_at: 'immediately') plan changes trigger immediate charges. Pass effective_at: 'next_billing_date' to schedule the change for the next billing date instead — the pending change is returned on the subscription as scheduled_change, and you can cancel it with Cancel Scheduled Plan Change. Failed charges may move the subscription to on_hold status, unless you pass on_payment_failure: 'prevent_change', which keeps the subscription on its current plan until payment succeeds. Track changes via subscription.plan_changed webhook events. Plan changes are rejected while a subscription is past_due — see Grace Period.

​

Previewing Plan Changes

Preview the exact charge before committing:

const preview = await client.subscriptions.previewChangePlan('sub_123', {
  product_id: 'pdt_pro',
  quantity: 1,
  proration_billing_mode: 'prorated_immediately'
});

console.log('You will be charged:', preview.immediate_charge.summary.total_amount, preview.immediate_charge.summary.currency);

Preview Change Plan API

Preview plan changes before committing.

​

Pausing and Resuming Subscriptions

Pause a subscription to freeze it instead of ending it. Billing stops, access is revoked, and the subscription keeps its plan and history. Use it as a retention alternative to cancellation.

Open any active subscription under Sales → Subscriptions and click Pause subscription. The status changes to paused and renewals stop until resumed.

​

What Happens When You Pause

• Renewals stop. No invoice is generated and no renewal charge is attempted while paused.
• Access is revoked immediately. Pausing revokes every delivered and pending entitlement grant, which disables license keys and stops new digital product download URLs. Resuming re-grants them.
• The billing clock freezes. next_billing_date and expires_at both move forward by the exact length of the pause, so the customer keeps the time they already paid for.
• No pause duration limit. A paused subscription stays paused until resumed. You don’t set a pause length upfront.

Pausing revokes access immediately, not at the end of the billing period. Make that clear to the customer before they confirm.

Resuming returns the subscription to active and restores entitlements. Because the clock was frozen, the next renewal lands the paused duration later than originally scheduled.

​

Pausing Usage-Based Subscriptions

A usage-based subscription can have usage recorded but not yet billed when paused. Bill Usage at Pause under Settings → Subscriptions controls what happens:

Setting	Behavior
On (default)	Dodo Payments raises an invoice for accrued usage since the last billing date and collects it immediately.
Off	Owed usage is carried forward and billed on the next regular invoice.

Only metered usage is settled this way. The recurring base fee is never charged at pause time. Standard and on-demand subscriptions have nothing to settle.

Bill Usage at Pause is recorded per billing cycle. Changing it mid-cycle doesn’t affect the cycle already in progress; the new value applies from the next cycle onward.

The settlement invoice is collected like any other invoice, so it can fail. If it goes unpaid past the dunning grace period, the subscription moves to on_hold while remaining flagged as paused.

A subscription in that state has two exits:

Exit	Result
The settlement invoice is paid	The subscription returns to paused, not active. Resume it explicitly when the customer is ready.
You resume it directly	The subscription goes straight to active and the unpaid settlement invoice is voided, along with its pending retries. The owed usage is written off.

Resuming is a valid exit from this hold. You don’t have to collect the settlement invoice first. Resuming forgives the outstanding usage rather than deferring it.

​

Letting Customers Pause Their Own Subscriptions

Allow Subscription Pause under Settings → Subscriptions controls whether customers can pause and resume from the Customer Portal. Off by default, so self-service pause is opt-in.

This setting only governs the Customer Portal. You can always pause and resume from the dashboard or the API.

Turning it off stops new customer pauses, but doesn’t trap a customer who is already paused. They can still resume a pause they started. Pauses you started stay under your control.

Pausing from the Customer Portal

See what the customer sees, including the confirmation dialog.

​

Pausing via API

Pause and resume run through the status field on the update subscription endpoint:

// Pause
await client.subscriptions.update('sub_123', { status: 'paused' });

// Resume
await client.subscriptions.update('sub_123', { status: 'active' });

Send paused or active on its own. Combining either with any other field is rejected with 422. The older boolean pause field is removed and always fails with 422, so a caller still on it gets a loud error instead of a silent no-op.

Pausing emits subscription.paused and resuming emits subscription.unpaused. Both carry the full subscription object, with paused_at set while paused and null once resumed.

​

Pause and Other Subscription Actions

• Cancellation still works. You can cancel a paused subscription exactly as you would an active one. Any open settlement invoice from the pause is voided.
• Scheduled plan changes are delayed, not dropped. A plan change scheduled for the next billing date sits untouched while paused, then applies at the shifted billing date once resumed. Its scheduled_change.effective_at is a snapshot from when it was scheduled and is not adjusted for the pause. To drop the change, use Cancel Scheduled Plan Change.

​

Subscription States

A subscription moves through defined statuses over its lifetime:

Status	Meaning	Recoverable?	Recovery
pending	Being created or processed	—	Wait for subscription.active or subscription.failed
active	Active and will renew automatically	—	No action needed
past_due	Renewal payment failed and grace period is open; customer keeps full access	Yes	Settle renewal debt before deadline (see Grace Period)
on_hold	Renewal or plan-change charge failed; renewals stopped, access revoked	Yes	Recover automatically via Payment Retries and Dunning, or update the payment method (see Reactivating from On Hold)
paused	Deliberately paused by you or customer; billing frozen, access revoked	Yes	Resume with status: active or from Customer Portal (see Pausing and Resuming Subscriptions)
cancelled	Cancelled and will not renew	Re-purchase only	Customer must start a new subscription; Dunning can prompt a re-purchase
failed	Creation failed (initial mandate or payment did not succeed)	No — terminal	Customer must create a new subscription with a working payment method
expired	Reached the end of its term	—	Customer must start a new subscription if desired

on_hold and failed are often confused. on_hold is recoverable for an already-active subscription whose renewal failed. failed is terminal and only occurs when initial subscription creation fails.

past_due and on_hold are both involuntary but differ in one way: past_due keeps the customer’s access, on_hold removes it. A subscription reaches past_due only when you enable a grace period. Without one, a failed renewal goes straight to on_hold.

on_hold and paused are distinct. on_hold is involuntary (payment failed). paused is deliberate (you or the customer chose to freeze it). A usage-based subscription can still owe a settlement invoice at the moment it is paused (see Pausing Usage-Based Subscriptions).

​

State Machine

​

On Hold State

A subscription enters on_hold when:

• A renewal payment fails (insufficient funds, expired card, etc.)
• A plan change charge fails
• Payment method authorization fails
• A pause settlement invoice for a usage-based subscription goes unpaid
• A grace period ends with renewal debt unpaid and expiry action is on_hold
• A Card-Optional at Zero Price subscription’s free trial or $0 period ends with no payment method ever added

If you set a grace period, a failed renewal moves the subscription to past_due first. It reaches on_hold only when the window ends.

When a subscription is in on_hold, it will not renew automatically. You must update the payment method to reactivate it.

​

Reactivating from On Hold

Update the payment method to reactivate a subscription from on_hold. This automatically:

1. Creates a charge for remaining dues
2. Generates an invoice
3. Processes the payment using the new payment method
4. Reactivates the subscription to active on successful payment

The one exception is a hold caused by an unpaid pause settlement invoice. Clearing that invoice returns the subscription to paused, not active, because pause is where it was before the payment failed. Resume it explicitly once the invoice is settled.

const response = await client.subscriptions.updatePaymentMethod('sub_123', {
  payment_method: {
    type: 'new',
    return_url: 'https://example.com/return'
  }
});

if (response.payment_id) {
  console.log('Charge created:', response.payment_id);
  // Redirect customer to response.payment_link to complete payment
  // Monitor webhooks for payment.succeeded and subscription.active
}

After successfully updating the payment method for an on_hold subscription, you’ll receive payment.succeeded followed by subscription.active webhook events.

​

Grace Period

A grace period is a window between a failed renewal and loss of access. The subscription moves to past_due instead of on_hold, and the customer keeps everything they bought until the window ends. This gives them time to fix a card without losing your product.

Off by default. Enable one from Settings → Subscriptions → Subscription Grace Period.

​

Settings

Setting	Values	Description
Subscription Grace Period	on / off	Enable grace period for the business. Off by default.
Number of days of grace period	1 to 30 days	Window length. Default is 3 days.
Status of subscription after grace period	on_hold or cancel_subscription	What happens when the window ends unpaid.

​

What Happens During the Window

While a subscription is past_due:

• The customer keeps access. Entitlement grants, license keys, and digital product downloads all stay live.
• Usage-based billing keeps recording usage.
• The subscription does not renew.
• The subscription cannot be paused.
• Dunning emails go out, and payment retries continue.
• subscription.past_due is emitted at entry.

The subscription.past_due webhook carries the deadline as past_due_ends_at. Store it when the event arrives — the subscription API does not return this field. Every subscription webhook while the window is open carries the same value, next to a status of past_due.

The window is fixed when the subscription enters it. If you change the length or expiry action later, a window already open keeps its original values. New values apply to the next subscription that enters a window.

​

Recovery

The window closes when the renewal debt is settled through a successful retry or when the customer updates the payment method. The subscription returns to active, and a subscription.active webhook is sent.

Only the failed renewal opens a window. An unrelated merchant charge that goes unpaid does not move a subscription to past_due.

​

When the Window Ends

If the renewal debt is still unpaid at the deadline, the subscription moves to on_hold or to cancelled, as you configured. At the same time:

• A scheduled plan change on the subscription is cancelled.
• A pending plan change whose invoice is still unpaid is cancelled.

If the expiry action is cancel_subscription, open invoices are also voided, and their payment retries stop.

A pending plan change whose invoice was paid is applied while the window is still open, not at the deadline. A paid invoice settles the change whatever the subscription status.

Plan changes are rejected while a subscription is past_due. Settle the renewal debt first.

​

Webhook Events by Transition

Each transition emits a webhook so you can drive entitlement logic without polling:

Transition	Event
Subscription activated	subscription.active
Renewal succeeds	subscription.renewed
Renewal fails, grace period opens	subscription.past_due
Renewal fails → on hold	subscription.on_hold
Subscription paused	subscription.paused
Paused subscription resumed	subscription.unpaused
Creation fails	subscription.failed
Plan upgraded/downgraded	subscription.plan_changed
Cancelled	subscription.cancelled
Term ended	subscription.expired
Any field changes	subscription.updated

Subscription Webhook Payloads

View the full payload schema for subscription lifecycle events.

​

API Management

Create subscriptions

Use POST /checkouts to create subscriptions programmatically from products, with optional trials (subscription_data.trial_period_days) and add-ons (product_cart[].addons).

POST /subscriptions is deprecated. Existing integrations keep working, but new integrations should use Checkout Sessions.

API Reference

View the create checkout session API.

Update subscriptions

Use PATCH /subscriptions/{subscription_id} to cancel at the next billing date, extend the subscription period, update billing details, or modify metadata. To change quantity, use the Change Plan API instead.

API Reference

Learn how to update subscription details.

Pause and resume subscriptions

Pause and resume run through the status field on PATCH /subscriptions/{subscription_id}: status: paused pauses an active subscription and status: active resumes it. Neither value can be combined with any other field in the same request. See Pausing and Resuming Subscriptions for full behavior and billing effects.

API Reference

View the update subscription API, including the status field.

Change plans (proration)

Change the active product and quantities with proration controls.

API Reference

Review plan change options.

On-demand charges

For on-demand subscriptions, charge specific amounts on demand.

API Reference

Charge an on-demand subscription.

List and retrieve

Use GET /subscriptions to list all subscriptions and GET /subscriptions/{id} to retrieve one.

API Reference

Browse listing and retrieval APIs.

Usage history

Fetch recorded usage for metered or hybrid pricing models.

API Reference

See usage history API.

Update payment method

Update the payment method for a subscription. For active subscriptions, this updates the payment method for future renewals. For subscriptions in on_hold, this reactivates the subscription by creating a charge for remaining dues.

When generating a new payment-method link, you can pass allowed_payment_method_types to restrict which payment methods the customer sees. Customers will never see a method that isn’t in the list, though including a method does not guarantee it appears (availability depends on factors like customer location and your business settings).

API Reference

Learn how to update payment methods and reactivate subscriptions.

​

Common Use Cases

• SaaS and APIs: Tiered access with add-ons for seats or usage
• Content and media: Monthly access with introductory trials
• B2B support plans: Annual contracts with premium support add-ons
• Tools and plugins: License keys and versioned releases

​

Integration Examples

​

Checkout Sessions (Subscriptions)

Create a checkout session with a subscription product and optional add-ons:

const session = await client.checkoutSessions.create({
  product_cart: [
    {
      product_id: 'pdt_subscription',
      quantity: 1
    }
  ]
});

​

Plan Changes with Proration

Upgrade or downgrade a subscription and control proration behavior:

await client.subscriptions.changePlan('sub_123', {
  product_id: 'pdt_new',
  quantity: 1,
  proration_billing_mode: 'difference_immediately'
});

​

Cancel at Next Billing Date

Schedule a cancellation that takes effect at the end of the current billing period:

await client.subscriptions.update('sub_123', {
  cancel_at_next_billing_date: true
});

​

Extend the Subscription Period

Extend how long a subscription runs by passing a new subscription_period_count and subscription_period_interval to PATCH /subscriptions/{subscription_id}. The subscription’s expiry is recomputed from the new count and interval:

await client.subscriptions.update('sub_123', {
  subscription_period_count: 5,
  subscription_period_interval: 'Month'
});

A subscription’s period can only be increased, never shortened.

​

On‑Demand Subscriptions

Create an on‑demand subscription and charge later as needed:

// Note: POST /subscriptions is deprecated — prefer checkout sessions
const onDemand = await client.subscriptions.create({
  customer: { customer_id: 'cus_123' },
  billing: { country: 'US' },
  product_id: 'pdt_on_demand',
  quantity: 1,
  on_demand: { mandate_only: true }
});

await client.subscriptions.charge(onDemand.subscription_id, {
  product_price: 4900,
  product_currency: 'USD',
  product_description: 'Extra usage for September'
});

​

Update Payment Method for Active Subscription

Update the payment method for an active subscription:

const response = await client.subscriptions.updatePaymentMethod('sub_123', {
  payment_method: {
    type: 'new',
    return_url: 'https://example.com/return'
  }
});

// Or use existing payment method
await client.subscriptions.updatePaymentMethod('sub_123', {
  payment_method: {
    type: 'existing',
    payment_method_id: 'pm_abc123'
  }
});

Untuk subscription dari multi-subscription cart, payment method baru juga diterapkan ke subscription lain dari cart tersebut yang memiliki settlement currency dan billing currency yang sama. Setiap subscription dari sebuah cart dimulai dengan pasangan yang sama. Jika perubahan berikutnya, seperti perubahan plan, memindahkan salah satunya ke settlement currency atau billing currency lain, perbarui subscription tersebut secara terpisah.

​

Mengaktifkan Kembali Subscription dari on_hold

Aktifkan kembali subscription yang menjadi on hold karena payment gagal:

const response = await client.subscriptions.updatePaymentMethod('sub_123', {
  payment_method: {
    type: 'new',
    return_url: 'https://example.com/return'
  }
});

if (response.payment_id) {
  // Charge created for remaining dues
  // Redirect customer to response.payment_link
  // Monitor webhooks: payment.succeeded → subscription.active
}

​

Subscription dengan Mandate yang Mematuhi RBI

Subscription UPI dan kartu India beroperasi berdasarkan peraturan RBI (Reserve Bank of India) dengan persyaratan mandate tertentu.

​

Batas Mandate

Jenis dan jumlah mandate bergantung pada recurring charge subscription Anda:

• Charge di bawah batas minimum mandate (default ₹15,000): Kami membuat on-demand mandate untuk jumlah batas minimum tersebut. Jumlah subscription ditagihkan secara berkala sesuai frekuensi subscription Anda, hingga batas mandate.
• Charge yang sama dengan atau di atas batas minimum mandate: Kami membuat subscription mandate (atau on-demand mandate) untuk jumlah subscription yang tepat.

Batas minimum mandate dapat dikonfigurasi per merchant atau per request melalui mandate_min_amount_inr_paise (INR paise). Jumlah yang didaftarkan ke bank adalah max(mandate_floor, billing_amount) — sehingga batas minimum tersebut secara efektif menjadi batas atas otorisasi yang dilihat customer setiap kali billing lebih rendah.

Lihat India Payment Methods untuk informasi mendetail tentang mandate yang mematuhi RBI dan batas minimum mandate yang dapat dikonfigurasi.

​

Pertimbangan Upgrade dan Downgrade

Saat melakukan upgrade atau downgrade subscription, pertimbangkan batas mandate berikut:

• Jika upgrade/downgrade menghasilkan jumlah charge yang melebihi batas minimum mandate (default ₹15,000) dan melampaui batas payment on-demand yang ada, charge transaksi dapat gagal.
• Customer mungkin perlu memperbarui payment method atau mengubah subscription lagi untuk membuat mandate baru dengan batas yang benar.

​

Otorisasi untuk Charge Bernilai Tinggi

Untuk charge subscription sebesar ₹15,000 atau lebih:

• Customer akan diminta oleh bank mereka untuk mengotorisasi transaksi.
• Jika customer gagal memberikan otorisasi, transaksi akan gagal dan subscription akan menjadi on hold.

​

Penundaan Pemrosesan 48 Jam

Recurring charge pada kartu India dan subscription UPI mengikuti pola pemrosesan yang unik:

• Charge dimulai pada tanggal yang dijadwalkan sesuai frekuensi subscription Anda.
• Pemotongan aktual dari akun customer hanya terjadi setelah 48 jam sejak payment dimulai.
• Jangka waktu 48 jam ini dapat bertambah hingga 2–3 jam tambahan, bergantung pada respons API bank.

​

Jangka Waktu Pembatalan Mandate

Selama jangka waktu pemrosesan 48 jam:

• Customer dapat membatalkan mandate melalui aplikasi perbankan mereka.
• Jika customer membatalkan mandate selama periode ini, subscription akan tetap aktif (kasus khusus untuk subscription Indian card dan UPI AutoPay).
• Namun, pemotongan aktual dapat gagal, dan jika demikian, kami akan membuat subscription menjadi on hold.

Jika Anda memberikan benefit, credit, atau penggunaan subscription kepada customer segera setelah charge dimulai, tangani jangka waktu 48 jam ini dengan tepat:

• Tunda aktivasi benefit hingga payment dikonfirmasi
• Terapkan grace period atau akses sementara
• Pantau status subscription untuk pembatalan mandate
• Tangani status subscription on hold dalam logic aplikasi Anda

Pantau subscription webhook untuk melacak perubahan status payment dan menangani kasus khusus ketika mandate dibatalkan selama jangka waktu 48 jam.

​

Praktik Terbaik

• Mulai dengan tier yang jelas: 2–3 plan dengan perbedaan yang mudah dipahami
• Komunikasikan pricing: Tampilkan total, proration, dan tanggal renewal berikutnya
• Gunakan trial secara bijak: Dorong konversi dengan onboarding, bukan hanya waktu
• Manfaatkan add-on: Buat base plan tetap sederhana dan tawarkan tambahan sebagai upsell
• Uji perubahan: Validasi perubahan plan dan proration dalam test mode

Subscription adalah fondasi fleksibel untuk recurring revenue. Mulai dengan sederhana, lakukan pengujian secara menyeluruh, lalu lakukan iterasi berdasarkan metrik adoption, churn, dan expansion.